Return Policy

At StoveOn, we are committed to ensuring your satisfaction with our products. If you are not completely satisfied with your purchase, you can return it within 7 days of receiving your order, subject to the following terms and conditions:

1. Eligibility for Returns

  • Items must be returned in their original condition, unused, and in the original packaging.

  • Proof of purchase (e.g., receipt or order confirmation) is required to process a return.

2. Non-Returnable Items

  • Customized or personalized items.

  • Products that have been used, damaged, or altered after delivery.

3. Return Process

  • To initiate a return, please contact our customer service team at info@stoveon.com or call us at +44 7922 203781 within 30 days of receiving your item.

  • Our team will provide you with instructions for returning your product.

  • We recommend using a trackable shipping service to ensure your return is delivered to us.

5. Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 7 business days and issued to the original payment method.

6. Exchanges

  • If you would like to exchange an item, please contact our customer service team. Exchanges are subject to stock availability.

7. Return Window

  • Free 60 Days Return Time

If you have any questions or concerns about our return policy, feel free to reach out to us:

StoveOn
205a Southgate Rd, London N1 3LD, UK

Phone: +44 7922 203781

Email: info@stoveon.com

Thank you for shopping with StoveOn. We value your trust and are here to help