Privacy Policy

Effective Date: 25 Jan, 2025

Welcome to StoveOn.com (the “Website”). At StoveOn, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Website. By using our Website, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide you with a better experience and to improve our services. The types of information we collect include:

Personal Information: Name, email address, phone number, billing address, shipping address, and payment details when you place an order or contact us.
Non-Personal Information: IP address, browser type, operating system, and browsing behavior on our Website (e.g., pages visited, time spent).
Cookies and Tracking Technologies: We use cookies to collect data about your interaction with the Website to enhance functionality and user experience. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders.
Respond to your inquiries and provide customer support.
Improve and personalize your experience on our Website.
Send transactional communications, such as order confirmations and shipping updates.
Provide marketing communications, if you have opted in to receive them.
Analyze Website performance and enhance our services.
Comply with legal obligations and prevent fraudulent activities.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with:

Service Providers: Trusted third-party vendors who assist with payment processing, order fulfillment, shipping, and email communications.
Legal Authorities: When required by law or to protect our rights and interests, we may disclose your information to law enforcement or other governmental authorities.

4. Your Rights and Choices

You have the right to:

Access and update your personal information.
Opt out of receiving marketing communications by clicking the “unsubscribe” link in our emails.
Request the deletion of your personal data, subject to legal and contractual obligations.

To exercise these rights, please contact us at info@stoveon.com or call us at +44 7922 203781.

5. Data Security

We take appropriate measures to protect your information from unauthorized access, loss, misuse, or alteration. While no system can be completely secure, we strive to ensure a high standard of security for your personal data.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any linked sites you visit.

7. Children’s Privacy

StoveOn.com is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have it removed.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the effective date. We encourage you to review this policy periodically.